24/7 Email Support 256-bit Secure Human Reviewed
Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Enter your passport number exactly as shown on your passport. Include all letters and numbers without spaces.

Select the date your passport was issued. This must match the issue date printed on your passport.

Select your passport expiry date. Make sure your passport is valid for your planned travel duration.
Fees

A transparent fee structure

Our service fee covers the careful human review and ongoing support that distinguishes our assistance. The exact amount is disclosed clearly on your application page, in context, before any payment is requested.

What is included in the service fee

One simple, transparent fee per applicant — covering everything from your first guided keystroke to your final status update.

  • The official ESTA government processing fee (where applicable).
  • Character-by-character detail audit of your entries.
  • Eligibility question walk-through with patient explanations.
  • Senior-reviewer audit of your file before submission.
  • Encrypted, secure submission through our portal.
  • Calm email notifications at every stage of the process.
  • 24/7 email support window with typical response within 24 hours.
  • Help with modification requests if details change after submission.

Why our fee differs from the official government fee

Travellers may apply directly on the official U.S. Customs and Border Protection ESTA website at the lower government fee — that option is, and always will be, available to you. Our service fee covers everything that the official channel does not provide: the careful human review by experienced compliance reviewers, the second pair of eyes that catches the most common oversights, and the patient hand-holding throughout the process.

Many of our clients are families, older travellers, or first-time ESTA applicants who would simply prefer not to do this alone. If that sounds like you, our fee is the cost of genuine peace of mind.

How payment is handled

Disclosed in context, before payment

The exact service fee is shown on the application page itself, just before you confirm submission. You always see the most current amount in context.

Processed by certified payment partners

Payments are handled by certified payment processors using bank-grade encryption. We never store your full card number on our servers.

One single charge per applicant

Your service fee is a single, one-time charge per applicant — no recurring subscription, no surprise renewals.

Refunds considered on a case-by-case basis

If your plans change, we assess refund requests fairly based on the stage your file has reached. Please review our Refund Policy for details.

[SECURITY ADVISORY]

Always verify the green lock in your browser bar before entering payment details. Our payment pages are served from usaestaassist.com over an encrypted connection — never enter card details on a page that does not display the lock icon.

Travelling as a family or group?

Each ESTA applicant requires their own individual application file — the U.S. authorisation system does not allow combined files. Our guided portal supports adding multiple applicants in one calm session, and our reviewers will audit each file individually with the same careful attention.

  • Each applicant is reviewed individually for the same fee per person.
  • Family eligibility nuances (such as for minors) are explained gently as you go.
  • Status notifications are sent for each applicant separately, so you can keep track easily.

See your exact fee in context

The current amount is displayed on the application page before any payment is requested. No hidden costs, ever.

Review Fee on Application Page
Questions about fees? Email our support team — typical response within 24 hours.

[EXPERT NOTE]

We will never ask for additional payment by email after your file has been submitted. If you receive such a message, please do not respond and forward it to our team for verification.