Privacy Policy
Last updated April 2026
USA ESTA Assist ("we", "our", "us") respects your privacy and treats your sensitive data with the same care a bank or insurance provider would apply. This policy explains what we collect, why, and how we protect it.
What we collect
- Identity details (name, date of birth, nationality, passport number).
- Contact details (email address, phone number, postal address).
- Travel details (planned travel date, flight or carrier, purpose of travel).
- Eligibility responses required for the ESTA submission.
- Payment information processed via our certified payment partners.
- Technical information (browser type, IP address) for security monitoring.
How we use your information
- To prepare, audit, and submit your ESTA application file on your behalf.
- To contact you with status notifications or clarification questions.
- To respond to support requests and improve our service quality.
- To meet legal, regulatory, and security obligations.
Security measures
Your data is transmitted via 256-bit TLS encryption, stored on access- restricted servers, and accessed only by authorised members of our compliance team. We never sell your data to third parties.
Your rights
You may request access to, correction of, or deletion of your personal data at any time by writing to [email protected]. We will respond, typically within 24 hours.
Contact
For privacy-related questions please email [email protected].